Surf Electronics, Inc., Inc. warrants to the original purchaser that any part of the original hardware system excluding software, documentation and similar items will be free of defects in workmanship and materials for the period of your warranty from the date of delivery. During the warranty period, Surf Electronics, Inc. will repair or replace, at its sole discretion, the defective hardware system, free of charge for labor and parts and shipping for the warranty period. The remedy for this breach of warranty is limited to replacement or repair with parts warranted for the longer of thirty (30) days or the remainder of the warranty period. Any additional purchases or upgrades will not extend this warranty unless specified by Surf Electronics, Inc in written documentation.

Excluded from this warranty is any damage caused during shipment (except the shipment to the original purchaser) and any damage caused by (but not limited to) the following: impacts, fluids, fire, flood, wind, earthquake, lightning or similar disaster; unauthorized modifications, attachments or peripherals, improper use, environment, installation or electrical supply; improper maintenance; any other misuse, abuse, or mishandling.  Tampering with or removal of any warranty labels or stickers may also void the warranty entirely.

The sole liability of Surf Electronics, Inc., Inc., under this warranty, for failure to repair or replace the hardware system after a reasonable number of attempts is limited to replacement or, at the sole discretion of Surf Electronics, Inc., Inc., refund of the original purchase price. The above constitutes purchaser's exclusive remedies for breach of warranty.

Surf Electronics, Inc., Inc. shall under no circumstances be liable for any other damages, including but not limited to special, incidental, consequential and other similar claims whether based upon breach of contract, breach of warranty, negligence, absolute or strict liability, or any other similar theories. Damages excluded include but are not limited to: loss of profit, loss of revenue, loss of use of the hardware system, loss of use of related equipment, cost of substitute or replacement equipment, “down-time”, purchaser’s time, injury to property, and all claims of third parties.

To obtain service under this warranty, follow this procedure:

1. Call the Technical Support Department at 1.800.207.7935 ext. 22 or e-mail our 24 hours on-call service and technical support department at support@surfelectronics.com.

2. Locate your warranty number that came with your purchase.

3. If you cannot locate your warranty number please call 1.800.207.7935 ext. 22.

The technical support staff will assist you in diagnosing the problem over the phone. If the problem cannot be resolved over the phone, we will decide on the best course of action for complete customer satisfaction.